Refund Policy

At Yetlix , customer satisfaction is our priority. This refund policy explains when and how refunds are issued for travel bookings including flights, buses, hotels, and holiday packages.

1. Eligibility for Refunds

Refunds may be considered under the following conditions:

• The booking was not confirmed due to a technical issue or system error.
• Duplicate payments were made unintentionally for the same booking.
• Incorrect charges were applied to your account.

2. Non-Refundable Situations

Refunds will not be granted in the following scenarios:

• Bookings that have already been used or completed.
• Change of mind after ticket issuance or booking confirmation.
• Refund requests made after 7 days from the transaction date.

3. Requesting a Refund

If you believe you are eligible for a refund, contact us at info@yetlix.com and provide:

• Full name
• Email used during booking
• Booking ID or Transaction ID
• Reason for the refund request

4. Processing Time

Approved refunds will be credited to your original payment method within 5–10 business days. Processing time may vary depending on your bank or payment gateway.

5. Contact

For questions or assistance regarding travel bookings and refunds, reach out at info@yetlix.com.